Here are some of the frequently asked questions we receive from around the Las Vegas Valley when providing heating, plumbing, and AC services for our residential and commercial clients.
What is HVAC?
HVAC is an abbreviation of Heating, Ventilation, and Air Conditioning. Individuals in the industry most often use this term to describe the entire heating and cooling system comprised of ductwork, air filtration, humidification control & registers.
Do I need regular maintenance for my heating and air conditioning systems?
Outside of quality installation work and products to start with, regular maintenance is essential in keeping a well-functioning system and helping to keep your energy costs low. On top of saving you money, it prevents you from having to buy a new system sooner than is necessary. Maintaining unrestricted air flows from dust, dirt, and debris is critical. Whether it’s an indoor or outdoor unit, keeping clean air filters, heat exchangers, and coils free of restrictions is highly recommended. Heating and cooling systems should be checked and serviced at least twice per year. Depending on your filter type, we recommend changing your filter with scheduled regularity (see manufacturer recommendations). This simple step can eliminate most of the common problems that require repair and can significantly reduce the likelihood of a mechanical failure.
How long will my equipment last?
Life expectancy for equipment is between 10 and 20 years. If you are in an older home or property, you'll notice when your system needs replacement. It will begin to require frequent repairs and may increase noise levels when functioning. You also might notice a decrease in energy efficiency when viewing your utility bills. You always have the option of maintenance and repair. Still, HVAC technology is evolving, and many of the new features now available in today's market can save on energy and cost like never before. Depending on when your system was installed originally, a lot of progress could have been made since then, so you will want to weigh your options.
What should I use to clear my clogged drains?
We recommend that you avoid chemical drain cleaners and opt for a sturdy plunger or plumbing auger. If using these time-tested tools doesn't do the trick, contact 24/7 Heating, Air Conditioning, and Plumbing today for drain cleaning services.
My toilet is overflowing. What do I do? Help!
Remove the tank lid and lift the fill or float valve to stop the water from refilling the tank immediately. Then, turn off the water behind the toilet on the wall valve. Leave this valve closed until you can remove the clog with a plunger auger. Usually, this just takes a few moments and is nothing serious. If your toilet(s) are repeatedly overflowing, this indicates a more serious problem like a clogged drainpipe or worse, and a professional plumber is required to determine the issue and fix the problem.
Why isn't my water heater working?
There are several reasons a water heater stops working. Most commonly, we see:
- Tripped breaker
- Defective equipment
- Sediment buildup
- Faulty thermostat or switch
Why isn't my water heater working?
There are several reasons a water heater stops working. Most commonly, we see: Tripped breaker Defective equipment Sediment buildup Faulty thermostat or switch Our team of professionals at 24/7 heating, Air Conditioning & Plumbing will identify the problem quickly and provide quality solutions to get it working as soon as possible.
We know you have choices when it comes to your heating and air conditioning needs. Our goal is to provide outstanding customer service, professional quality work, and competitive pricing.
Do you offer free estimates?
We are confident in our quotes and pricing, and before any work starts you will receive a free phone or online estimate.
Do you guarantee your work?
Yes. 100%. Our work is satisfaction guaranteed. We hold ourselves to the highest professional standards for our industry. If something isn't right, we work until the job is done or offer a full refund.
Is 24/7 Heating, AC & Plumbing a professionally licensed and insured contractor?
Yes, our teams are seasoned professionals with decades of experience in heating, AC, and plumbing work throughout Las Vegas. We are professionally licensed and insured for both HVAC (LIC #80349 | $225k Limit) and Water Heater ( Lic #85016 | $10k Limit) contract work.
Are you a local company?
At 24/7 Heating AC & Plumbing, we take pride in being locally owned and operated right here in Las Vegas, NV. We provide the best service options for your heating, cooling, and plumbing needs throughout the valley.
Do you provide emergency services?
YES! Aside from our 24/7 availability, we have able professionals standing by ready to help guide you through your HVAC emergency needs. Call (702) 247-2477, and press option #1 for immediate emergency assistance.
What hours are you available for service calls?
We are always open and ready for service 24 hours a day, 7 days a week. Problems with your heating, AC, and plumbing don't wait for a schedule. Neither should your service provider. We are here when you need us!
Ask a Question
Looking for a specific answer to a question not covered here? Let us know, and a qualified representative will review your inquiry and provide a response within 24 hours or less.